Do LMG members have to sign up our customers to loyalty? How long will that take?

LMG Loyalty will be launched with a range of offers to customers to encourage sign-up. These offers will be supported with deeply discounted loyalty shopper only pricing, instore POS and signage.

LMG Loyalty has a simple sign up process through scanning a QR code. This sign up option is easy and undertaken by the customer, which will limit requirements for store staff to support sign up process or collection of customers details.

In-store customer service is critical for the success of the loyalty program and training and additional support will be provided to stores. The time taken to sign up loyalty customers will deliver ongoing benefits to LMG members.